Discover what we Provide
Here is the difference:
1- a registered website user is not a member. And is free to register as user. If you register as user to our website, this makes your shopping securely, you have an account page helping you to manage all your transaction and record. As a registered user, you will be the first to be notify about new promotion, newly released product and discount coupons. Click here to register as user
2- Membership program:
our membership program is a payable program, with different level and benefits.
NB: any person can registered for both
Yes . If you buy our pure real hair extensions, we guarantee the quality at 100%.
NO. there is no exchange for wigs. we advised our customers to take measurement of their head before purchasing a wig.
we have lot of video on our youtube channel teaching you how
We accept all method of payment online, including visa debit, all credit cards, paypal, strip, bank deposit.
Yes. But for registered member only having a monthly pay plan.
As soon as your goods is shipped from our shop, you will automatically receive a message on your email with the tracking code number of your parcel. Depending on the shipping method you have chosen, you will be able, by using the tracking code to track the parcel journey by yourself.
Yes. you get full refund if your order was not delivered. We accept exchange if the product you received is not what you ordered, or the product was damage before delivery. (check our refund policy)
We refund you using the method of payment you have used to purchase. credit card transfer, paypal. Arrangement could also be made with you
NO. customer is responsible to pay the service or courrier fees for return. we pay service fee only if we have sent you a wrong order, a product you have not ordered.
We issue regularly a limited discount coupons code on certain product each month for our registered clients or for our registered members. we send the coupons code directly to customers registered emails. A new user on our website can apply for free coupons as soon as the person is registered.
How to use coupons? when shopping on our website, you can apply your coupon when ready to purchase an item on the check out page. Here is the question you will read on the check out page ” do you have a coupon? then they will be line asking you to to ” Apply your coupon”
NO. we are independent online platform. we don’t work for amazon.
we are a registered associate with Amazon, allowing us to display the selected product available on their platform that we don’t have. We only display the best products we have confirmed that they are working and helping customers. Since we don’t retail those product directly we encourage our customers to purchase on Amazon. In return, when a customer purchase using our link, Amazon share the profit with us by paying to us a small commission.
NB: We have a dedicated team researching every day the best products that are helping people. Then we recommend the found products to all our customers.
We encourage you to check our product reviews, and we encourage you to buy product on Amazon using our link. This will help us to employ more people in Africa.
We love answering questions.
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